Wednesday, February 17, 2010

Cabinet Secretary for benchmarking of public services in SAARC region

Cabinet Secretary K M Chandrashekhar called for benchmarking of public services in the SAARC region and to make them user-friendly by adopting e-governance.

Inaugurating the SAARC Workshop on e-Governance here, Mr Chandrashekhar said because of commonality of culture, administrative experience and other features, joint efforts should be made to identify the services to be delivered and third party evaluating mechanism should be adopted.

The Cabinet Secretary stressed on pooling of experiences in the field of ICT enabled service delivery. He said this would definitely bring about sea changes in the administration and service delivery mechanism.

He said that there is a vast area of cooperation among the countries in the region.

‘Attempts should, therefore, be made to maximise success in government programmes and to overcome areas of weakness,’ the Cabinet Secretary said.

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